Shipping policy

Shipping Policy

Effective Date: March 2, 2025

Order Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates

We are pleased to offer free shipping on all orders within India. Once your order is processed, delivery typically takes 3-7 business days, depending on your location. Please note that delivery times are estimates and may vary.

Order Tracking

Upon shipment, you will receive a confirmation email containing your tracking number. You can use this number to monitor the status of your delivery through our courier's tracking portal.

Customs, Duties, and Taxes

All applicable taxes are included in the product price. You will not incur any additional charges at checkout or upon delivery.

Damages and Issues

We take great care in packaging your items to ensure they arrive safely. However, if your order arrives damaged or if you receive the wrong item, please contact us immediately at demirasales@gmail.com so we can evaluate the issue and make it right.

Returns and Exchanges

We accept returns up to 30 days after delivery if the item is unused and in its original condition. If you wish to return an item, please contact us at demirasales@gmail.com to initiate the process. Please note that return shipping costs are the responsibility of the customer.

Contact Us

If you have any further questions or concerns about our shipping policy, please don't hesitate to contact us: